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Quick answers to your frequently asked questions

CADdetails Registration

How much does it cost to register?

Use of the CADdetails website is absolutely free for design professionals and grants you access to thousands of manufacturer-approved, i-drop enabled CAD drawings, 3D models, BIM objects, product photographs, CSI specifications, PDF product brochures and more.

I'm being prompted to login. What should I do?

For unlimited access to all the content of the CADdetails website, you need to enter a valid business email address in the login box and click on the login button.


If this is your first time visiting the site, you will be asked to complete our new user registration form. All areas with an asterisk (*) must be filled out in order to register. Your business phone and fax number are optional. If you're interested in learning about the latest additions to the CADdetails website as well as creative design solutions, be sure to subscribe to our free monthly e-mail newsletter as well.


If you've already registered, simply provide your e-mail address and password on the login page.

What does the 'Remember me' option do?

By checking the 'Remember me' option, CADdetails.com will save your login information so you don't have to login every time you visit. Your login information will be stored until you log off, even if you disconnect from the internet, close your web browser, or turn off your computer. To log off, click the Logout link near the top of your screen.


Tip: If you are using a public or shared computer, you should not choose the 'Remember me' option because it will enable other users of the computer to access your information.

I entered my business email address but I still can't access the site. What should I do?

If after entering your email address and clicking on the login button, you are returned to the Login box, please:


Check Your Business Registration Information
Ensure that the information you are submitting on our registration page contains only letters and numbers, and no special characters, such as apostrophes ('), and quotes (").


Enable Your Browser to Accept All Cookies
CADdetails uses cookies to improve user experience. Be sure your browser is set to accept cookies. You can adjust these setting under "security or privacy" for most browsers. If you continue to experience difficulty setting cookies, e-mail CADdetails customer service. Please specify your browser version so we may better assist you.

What is a "cookie"?

Temporary "cookies" are used only to help you navigate the site. CADdetails.com does not gather any information on you from any cookies, nor can we gather or change any information on your computer from our cookies. The cookie on your browser ensures that you are a registered user attempting to access registered user-only areas.

Privacy & Security

For information on the privacy and security of your corporate registration information, please read CADdetails Privacy Policy.


How to View Website Content

How do I view a 3-Part Spec?

3-Part Specs are available for thousands of products on CADdetails.com. In order to view them, you must be registered and logged in. Access 3-Part Specs from the ‘Specifications’ tab on a manufacturers’ Design Content listing. Specifications are available whenever an icon appears under the SPEC column. They are also listed under the ‘All Available Specifications’ section. To view/print a 3-Part Spec for a product, click on the icon or the ‘View Spec’ button.

How do I view product pictures?

Product pictures are available for thousands of products on CADdetails.com. In order to view them, you must be registered and logged in. Access product pictures, as well as descriptions, color charts, and product features from the ‘About’ tab on a manufacturers’ Design Content listing. Product pictures are available whenever a camera icon appears beside the product name.

How do I view PDF product brochures?

Additional information is available for many products on CADdetails.com in PDF format. In order to view them, you must be registered and logged in. Access product brochures and catalogs in PDF format from the ‘Media’ column on a manufacturers’ Design Content listing. PDF’s are available whenever an icon appears under the MEDIA column. They are also available on the ‘Design Files’ download page under ‘Product Information’.

How do I request more information from a specific manufacturer?

To instantly request additional information, such as material samples, prices, a follow-up call or email from a sales rep, or a job quote, click on the ‘Request A Quote’ link located throughout the site. In order to use this form, you must be registered and logged in.


All About Scale: How to Scale CAD Drawings

How do I scale CAD drawings downloaded from CADdetails.com?

AutoCAD Users
The CADdetails.com standard layout is an 8 ½” x 11” page drawn in millimeters (216mm x 280mm). The file is in model space. While details are proportionally correct, they are not set to a specific scale unless otherwise noted, in order to fit the 8 ½” X 11” page format. All details have true dimensioning to indicate actual size of components. Use this dimensioning to scale details to 1:1.


Here's how:
  1. Insert the detail into an existing drawing or i-drop the drawing
  2. Type Command: Scal
  3. Select Objects you would like to scale and press Enter
  4. Select a base point (Hint: usually the lower left hand corner)
  5. Specify scale factor or [Reference]: R (Type R to choose reference points)
  6. Click the first point of the known dimension, then select the end point of said dimension
  7. Specify new length: (Type the true numeric length* of the dimension you have referenced)
    i.e. Type '8' for 8 feet or '2400' for 2400 mm, depending on the units of your drawing

*Drawing units must be the same units which you are scaling to. To change drawing units in AutoCAD:
  1. Type Command: Unit
  2. Select Length Type: Architectural or Decimal (Select Architectural for Imperial feet & inches, or Decimal for Metric units)

Manufacturers: How to Participate

How can I become a client on CADdetails.com?

If you are a building product manufacturer and are interested in adding your product information to CADdetails.com, please read our Become a Client page. For more information, please contact sales@caddetails.com or call 1-800-363-6644 for details.